Pet Lifestyle & Ecommerce
Ginnabelle's
Founder & Marketing Lead
A curated South African dog lifestyle store for customers who want functional dog products without compromising on design. I built this brand from positioning through to daily execution.
- • Founded and built a curated South African dog lifestyle ecommerce brand
- • Developed the brand strategy, positioning and customer proposition
- • Created the brand identity, tone of voice and visual direction
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- • Defined the target audience and differentiated the brand within the pet market
- • Built and managed the Shopify ecommerce store
- • Planned website structure, navigation and customer journeys
- • Wrote product descriptions, collection copy and website content
- • Created SEO-optimised product titles and meta descriptions
- • Managed product sourcing and relationships with local suppliers
- • Sourced and built a curated product catalogue
- • Developed marketing strategies and seasonal campaign calendars
- • Managed social media strategy, content planning and copywriting
- • Created campaign concepts, advertisements, reels, emails and promotional content
- • Directed product imagery, studio photography and visual content
- • Developed paid social advertising concepts and promotional offers
- • Built email campaigns and automated customer journeys through Klaviyo
- • Created abandoned-cart, replenishment, launch and retention communication
- • Developed subscription and loyalty programme messaging
- • Managed customer experience across marketing, ecommerce and support
- • Planned supplier collaborations, giveaways and founder-led campaigns
- • Managed online merchandising, product collections and promotional activity
- • Used customer feedback and sales insights to improve marketing and product decisions
- • Balanced branding and creativity with stock, pricing, margin and operational realities
- • Managed the complete customer journey from product discovery to repeat purchase